Ask for Reviews When Customers are Happiest
Every customer has a dedicated AI salesperson that recognizes a great experience, asks at the right moment, and makes sharing a review simple.
“We had over $1M per month in abandoned checkouts and with iSend we managed to add a nice $80k in extra revenue. Their iMessage solution is crazy, we're seeing 3x higher results than with SMS.”
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Set Up Once. It Collects
Reviews For You.
Earn reviews from genuinely happy customers, in three simple steps.
Connect Your Stack
Connect the tools that hold your orders, customers, products, subscriptions, and delivery data. Use Shopify, Whop, WooCommerce, Stripe, or anything else in your stack.
Choose the Collect Reviews Goal
Define the positive signals, timing, eligible customers, and the correct review destination. You choose the objective and the agent is built around it automatically.
Watch New Reviews Come In
The agent checks satisfaction, asks at the right moment, sends the correct link, and records the result. iSend runs A/B tests to find the strongest ask and timing.
Built to Earn Reviews, Not Blast Requests
Check satisfaction first, ask the happy customers personally, and route unhappy ones to support instead.
Happy Customers Go to the Right Place
Google, Trustpilot, your store, or a marketplace, chosen per customer and configured by you.
iMessage First, Every Channel Covered
Starts on iMessage, falls back to WhatsApp, SMS, or RCS. Same salesperson, same context.
Every Request and Review Tracked
Requests sent, click rate, reviews collected, and feedback routed to support.
Ask at the Moment of Maximum Satisfaction
The agent waits for a successful delivery, a solved problem, or a genuinely positive reply, then asks.
Feedback Before the Public Ask
Satisfaction gets checked first, so problems go to support instead of a one-star review.
Don’t Take Our Word for It
See how teams turn every buying signal into a conversation that closes.
We're now making $30K extra per month without increasing our ad spend on Meta. The AI is so real and human our customers don't make a difference wether they're talking to a real person or a robot. Now we can actually reach every customer and everyone feels like they're getting a white glove service.
We had over $1M per month in abandoned checkouts and with iSend we managed to add a nice $80k in extra revenue. Their iMessage solution is crazy, we're seeing 3x higher results than with SMS.
We used to hire real people to recover abandoned checkouts, do upsells and nurture clients for future purchases, but now all that is done by iSend's agents and at a fraction of the cost. There's no overhead now and we actually scaled down our sales team thanks to this.
Setup was basically nothing on our end. We gave them Shopify access on a Tuesday and were recovering checkouts by Thursday. I expected weeks of flow building and instead I just watched orders come back in.
One engine for the whole customer lifecycle
Checkout recovery is one goal. The same AI salespeople keep one ongoing conversation with each customer, then step in again whenever there is a new opportunity to convert, retain, or grow them.
Your Customer
Proof, Live
Eligible customers, review requests sent, click rate, reviews collected, rating distribution, feedback routed to support, and performance by destination.
Track what's running, what's driving revenue, and what needs your attention, all without leaving the dashboard.
Every goal in one place. Choose a campaign objective and the agent is built around it, from recovering checkouts to booking demos.
Find, review, and manage every customer or prospect, with campaign, status, and country visible at a glance.
Conservative, tracked attribution per campaign, channel, and objective so you know what actually paid.
Frequently Asked Questions
When does iSend ask for a review?
After a positive signal you configure, such as successful delivery, a resolved issue, completed onboarding, repeat purchase, or positive customer reply.
Does every customer receive a review request?
No. Eligibility, timing, frequency, and destinations follow the rules you set.
What happens if the customer is unhappy?
The agent focuses on resolving the issue or routes it to support. It does not continue with an inappropriate review ask.
Where can customers leave reviews?
On the approved destinations you connect, such as Google, Trustpilot, G2, marketplaces, app stores, or your own testimonial flow.
Can it collect testimonials too?
Yes, when you configure a testimonial request and the customer agrees to provide one. Public use still requires the appropriate permission.
What channels does iSend use?
iMessage first, with automatic fallback to WhatsApp, LINE, SMS, and RCS. Calls run over FaceTime audio, LINE calling, or a regular phone line.
