Sell Again to Customers You Already Earned
Every customer you already won gets a dedicated AI salesperson that knows their history, understands what they need next, and brings them back to buy again.
“We had over $1M per month in abandoned checkouts and with iSend we managed to add a nice $80k in extra revenue. Their iMessage solution is crazy, we're seeing 3x higher results than with SMS.”
teams running on
Set Up Once. It Sells
To Your Base Again.
Get more revenue out of the customers you already earned, in three simple steps.
Connect Your Stack
Connect the tools that hold your orders, customers, products, subscriptions, and delivery data. Use Shopify, Whop, WooCommerce, Stripe, or anything else in your stack.
Choose the Client Reactivation Goal
Define inactivity, eligible customers, offers, guardrails, and the return action the agent should take. You choose the objective and the agent is built around it automatically.
Watch Customers Come Back
The agent restarts a relevant conversation, learns what changed, resolves the barrier, and closes a purchase. iSend runs A/B tests to find the strongest approach.
Built to Restart Real Relationships
Not a win-back blast. The same salesperson picks the thread back up, finds out what changed, and gives a relevant reason to return.
Resolve the Barrier
Answer the objection or escalate the unresolved issue before asking for the order.
A Reason to Return That Fits
Built from their purchase history and what changed since, not a blanket discount.
Finds Out Why They Left
Price, product fit, a bad experience, or simply nothing new. The agent asks before it offers.
iMessage First, Every Channel Covered
Starts on iMessage, falls back to WhatsApp, SMS, or RCS. Same salesperson, same context.
The Same Salesperson They Already Know
Not a cold win-back. The thread that sold them the first time picks back up where it stopped.
Don’t Take Our Word for It
See how teams turn every buying signal into a conversation that closes.
We're now making $30K extra per month without increasing our ad spend on Meta. The AI is so real and human our customers don't make a difference wether they're talking to a real person or a robot. Now we can actually reach every customer and everyone feels like they're getting a white glove service.
We had over $1M per month in abandoned checkouts and with iSend we managed to add a nice $80k in extra revenue. Their iMessage solution is crazy, we're seeing 3x higher results than with SMS.
We used to hire real people to recover abandoned checkouts, do upsells and nurture clients for future purchases, but now all that is done by iSend's agents and at a fraction of the cost. There's no overhead now and we actually scaled down our sales team thanks to this.
Setup was basically nothing on our end. We gave them Shopify access on a Tuesday and were recovering checkouts by Thursday. I expected weeks of flow building and instead I just watched orders come back in.
One engine for the whole customer lifecycle
Checkout recovery is one goal. The same AI salespeople keep one ongoing conversation with each customer, then step in again whenever there is a new opportunity to convert, retain, or grow them.
Your Reactivated Revenue, Live
Customers contacted, reply rate, reactivation rate, reasons for inactivity, return actions, and recovered revenue in one place.
Track what's running, what's driving revenue, and what needs your attention, all without leaving the dashboard.
Every goal in one place. Choose a campaign objective and the agent is built around it, from recovering checkouts to booking demos.
Find, review, and manage every customer or prospect, with campaign, status, and country visible at a glance.
Conservative, tracked attribution per campaign, channel, and objective so you know what actually paid.
Frequently Asked Questions
Who counts as an inactive customer?
You define it using signals such as time since purchase, login, reply, booking, subscription activity, or another event in your stack.
How is this different from a win-back email?
It is a real 1:1 conversation with the same dedicated salesperson that knows the customer's history and can respond to why they left.
Do I have to offer a discount?
No. The agent can lead with product updates, a better fit, helpful information, or another relevant reason to return.
What outcomes can reactivation target?
A repeat purchase, renewed subscription, booked call, product login, completed onboarding step, or another return action you configure.
What if the customer is not interested?
The agent respects the response and opt-out preferences across channels.
What channels does iSend use?
iMessage first, with automatic fallback to WhatsApp, LINE, SMS, and RCS. Calls run over FaceTime audio, LINE calling, or a regular phone line.
